Information for Shareholders

FORMS: SEBI vide its circular SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 03, 2021, (subsequently amended by circulars dated December 14, 2021, March 16, 2023 and November 17, 2023) has introduced common and simplified norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination.

  • Investors shall submit form ISR-1 to RTA for updating PAN and other KYC details.
  • In case of mismatch in the signature of the holder in the records of the RTA, the investor shall furnish original cancelled cheque and banker’s attestation of the signature as per form ISR-2.
  • Investors shall continue to use form SH-13 for declaration of nomination. However, in case investor wants to opt-out of nomination, form ISR-3 shall be filed.
  • Investors shall file form SH-14 for Cancellation/change in nomination.
  • Form ISR-4 can be filed for issue of duplicate certificate and other service requests. Investors shall update with RTA above details diligently.

The above Forms are available under a separate tab.

Updation of KYC details: SEBI, vide its circular dated November 03, 2021 (subsequently amended by circulars dated December 14, 2021, March 16, 2023 and November 17, 2023) mandated that the security holders (holding securities in physical form), whose folio(s) do not have PAN or Choice of Nomination or Contact Details or Mobile Number or Bank Account Details or Specimen Signature updated, shall be eligible for any payment including dividend, interest or redemption in respect of such folios, only through electronic mode with effect from April 01, 2024, upon their furnishing all the aforesaid details in entirety.

In case of non-updation of PAN or Choice of Nomination or Contact Details or Mobile Number or Bank Account Details or Specimen Signature in respect of physical folios, dividend/interest etc. shall be paid only through electronic mode with effect from April 01, 2024 upon furnishing all the aforesaid details in entirety.

If a security holder updates the PAN, Choice of Nomination, Contact Details including Mobile Number, Bank Account Details and Specimen Signature after April 01, 2024, then the security holder would receive all the dividends/interest etc. declared during that period (from April 01, 2024 till date of updation) pertaining to the securities held after the said updation automatically.

Registration of e-mail address: The shareholders who have not registered their e-mail addresses are requested to register them with the Company to receive e-communication from the Company. For registering e-mail address, the shareholders are requested to follow the below steps:

Shareholders holding shares in physical mode are requested to provide name, folio number, mobile number, e-mail address, scanned copies of self attested share certificate(s) (both sides) copy of PAN/ Aadhaar through e-mail on or alternatively, do the same through the Registrar and Transfer Agent's website link at:

Shareholders holding shares in dematerialised mode are requested to register their email addresses and mobile numbers with their relevant depositories through their depository participants.

Investors Education & protection Fund (IEPF): Any person whose shares / unclaimed dividend or other amount such as matured deposits, matured debentures, application money due for refund, or interest thereon, sale proceeds of fractional shares, redemption proceeds of preference shares etc. have been transferred by the Company to IEPF may claim the shares and/or apply for refund of amounts transferred, from the IEPF Authority, by submitting an online application in Web-Form IEPF-5 available on IEPF website. Application can also be made by any successor, legal heir / representative of the deceased person.

Before making an application in Web Form IEPF-5, Contact our Registrar and Share Transfer agent “Bigshare Services Private Limited” on and make a request to obtain “Entitlement Letter”. The details of dividend and shares transferred to IEPF shall be in the entitlement letter and on the basis of the same you can file the Web form IEPF-5 on MCA Portal ( Hence claimants are advised to approach the RTA/Company with the required documents for issuance of "Entitlement Letter" before filing of claim with the authority.

For the list of documents required to be submitted, please refer the help-kit/instruction-Kit available on IEPF’s Website Claimant after making an application in Web-Form IEPF-5 is required to send all the relevant documents, to the Company for further processing of the Claim by the Company.

Address to send documents:
Mr. Harshavardhan Panigrahi
Deputy Nodal Officer,
Marksans Pharma Limited.
11th Floor, Grandeur, Veera Desai Extension Road,
Oshiwara, Andheri (West), Mumbai-400053, Maharashtra, India.

Important links: IEPF Website:

Web-Form IEPF-5 and instruction kit:

For Uploading Web-Form IEPF-5:

FAQs on claim procedure from IEPF Authority:

Loss Of Share Certificates: Please inform Company’s RTA immediately about loss of share certificates quoting folio number and details of share certificates if available. The Company shall immediately mark a caution on the folio to prevent any further transfer of shares covered by the lost share certificates.

Simultaneously, shareholder will have to lodge a complaint with the police regarding loss of share certificates and also comply with the following formalities:

  • Furnish an acknowledged copy of the police complaint (FIR).
  • Furnish an indemnity bond and affidavit for loss of share certificates.
  • Publish a notice in a newspaper on the lines of the draft notice of loss of share certificates and submit the paper cutting of the notice to the Company. The notice should contain the details of registered shareholder(s), share certificate numbers and distinctive numbers of shares lost.
  • The shareholder need not submit the copy of FIR and advertisement if the value of shares does not exceed Rs.5 lakhs.

Upon receipt of all the above documents Company shall proceed to issue duplicate share certificates.

Shareholders may refer relevant SEBI Circulars for detailed procedure and visit RTA/ Company’s website for the formats.

If the original share certificate was retrieved which had been reported lost to the Company then the shareholder shall surrender the original share certificate to the RTA immediately if the duplicate share certificates have been issued. However, if the original share certificates are found before complying with the procedure for obtaining duplicate share certificate, please inform the RTA immediately so that immediate suitable action can be taken.